Business VoIP phone service for your operation
Make and receive calls over the internet with voice over IP technology. Hiperphone reviews your company's routine and presents an IP telephony solution suited to your operation.
Voice over IP, explained simply
VoIP (Voice over Internet Protocol) is the technology that turns voice into data and sends it over the internet or a data network, instead of using traditional phone lines.
In practice, your company keeps making and receiving calls as usual. What changes is the path of the call: it travels over the data connection, which gives you more flexibility to organize extensions, devices and everyday phone use.
Traditional phone lines vs IP telephony
| Aspect | Traditional | VoIP |
|---|---|---|
| Call path | Physical phone line | Data network and internet |
| Equipment | Analog phones and PBXs | IP phones, softphones and compatible PBXs |
| Configuration | Depends on physical installation | Done logically, with more flexibility |
How internet-based phone service works
Talk to our team
We learn about your company's routine, call volume and the equipment you already use.
Infrastructure review
We check your internet connection and the compatibility of your phones and phone systems.
Proposal and setup
We present the proposal and, once approved, configure the service as agreed.
Calls over the data network
Your calls start using VoIP technology, with support from our team.
Benefits of VoIP for businesses
The gains depend on each company's scenario. That is why we review your operation before proposing a solution.
Flexibility
Extensions and devices organized logically, with changes made in the configuration instead of new cabling.
Uses your data network
Voice runs over the company's internet connection, which simplifies the phone infrastructure.
Integration
Can be used with compatible phone equipment and systems, subject to technical evaluation.
Fits your profile
The solution is adjusted to the size and way of working of each operation.
Sales support
A team follows the needs assessment and the proposal.
Foundation for automation
IP telephony is the basis of solutions such as Meu Call Center's auto dialer and outbound IVR.
Where IP telephony makes a difference
- Offices and service companies: extensions for the team and customer service.
- Contact centers and telesales: voice infrastructure for operations that make and receive calls every day.
- Teams in different locations: organized communication even with people outside headquarters.
- Operations that want to automate: the basis for dialers, voice messages and phone surveys.
What we review before starting
- Quality and stability of the company's internet connection
- IP phones, softphones or PBXs you already have
- Number of users and expected call volume
- Integration with other phone systems in use
Technical characteristics, conditions and prices are defined in the sales proposal, according to the assessment of each case. The service is offered in Brazil.
VoIP phone service FAQ
What is VoIP phone service?
It is phone service that uses voice over IP technology: voice is converted into data and travels over the internet or a data network instead of a traditional phone line.
Do I need to replace all my phones?
Not necessarily. During the assessment we check which phones, softphones and PBXs you already have and whether they are compatible with the solution.
Does call quality depend on the internet?
Yes. Since voice travels over the data network, connection stability affects call quality. That is why the connection is part of the review before the proposal.
How much does Hiperphone's VoIP service cost?
Prices depend on the operation profile, call volume and required setup. Request a proposal and our team will present the conditions for your case.
Does VoIP work with the auto dialer?
Meu Call Center, Hiperphone's auto dialer, also uses voice over IP calls. If you need calling campaigns, see the Auto Dialer page.
I am already a VoIP customer. Where is my customer area?
The VoIP customer platform remains at the same address, extrato3.hiperphone.com.br. If you have questions, contact support at suporte@hiperphone.com.br.
Request a VoIP phone service proposal
Tell us a little about your company and our team will contact you to understand your needs and present a proposal.
Prefer to call? +55 (11) 3522-4670.